Resident Manager

Coos Bay, Oregon, United States Part-time

Job Title: Resident Manager       

Program:  Essential Services

Location: Coos County  

Agency: Oregon Coast Community Action

Pay Rate: $12.00 - $15.00 hourly  DOE   

Classification: Part-Time, Non-exempt

Reports to: Essential Services Operations Director            

Staff Supervised: None

Date Posted: 10/17/19  

Posting Expires: Open until filled, first review of candidates 10/31/19

HR Contact 541-435-7090     hr@orcca.us             

Revised: October 2019

 

External Applicants: Please submit an employment application, cover letter and resume on our website, www.orcca.us or to hr@orcca.us.          

Internal Applicants: Please submit a letter of interest and resume to hr@orcca.us.

 

Job Description

 

PRIMARY PURPOSE:

The Resident Manager works and lives on-site to maintain, manage and lease apartment property, where demands require a varied experience and ability to work without close supervision.  They will assist the ORCCA Property Manager with the day to day operation of the apartment complex. At a minimum this will require the Resident Manager to assist residents in utilizing the facilities, do light maintenance and repairs, report bigger issues to ORCCA property manager and inure the property is being used as designed.

In addition, additional duties, depending on experience and time availability the Resident Manager, may be added to showing and renting apartments, lease execution, collecting rent monies, dispute resolution, calling and convening resident meetings, assisting residents in accessing other services, rule enforcement, and a higher level of  maintenance and upkeep of property, buildings and grounds.

Compensation: For the minimum duties outlined above Resident Manager will receive a reduced rent for their resident and be compensated for work performed, not to exceed ten (10) hours per week. Additional duties will be compensated at the hourly rate for the position, not to exceed a total of twenty (20) hours per week.

 

CORE JOB FUNCTIONS AND RESPONSIBILITIES:

  • Be familiar with and adhere to the site Management Plan, landlord tenant laws, federal, state and local laws and all program requirements and ORCCA procedures that apply.
  • Provide rental applications to all interested persons.
  • Send completed rental applications to ORCCA.
  • Accompany applicant to show units available for occupancy.
  • Complete move-in/move-out inspection form with residents.
  • Provide orientation of unit for new tenants prior to move in.
  • Maintain maintenance and repair records on each unit.
  • Deliver written notices or related materials to residents.
  • Notify ORCCA Supervisor when it appears that a resident has abandoned a unit.
  • Perform regular and routine maintenance tasks may be assigned. Duties shall include but are not limited to; keeping common areas neat and clean, winterizing tasks, monitoring and preventative maintenance of safety features, regular upkeep, repairs within units and throughout the complex, and basic landscape maintenance.
  • Keep the community room and laundry room clean and useable at all times.
  • Other duties and special projects as assigned

 

INDIVIDUAL AND TEAM EXPECTATIONS:

  • Attend staff meetings, community meetings, and/or other workshops/meetings/trainings as notified.
  • Maintain a positive attitude regarding all ORCCA programs and partners.
  • Model behaviors that demonstrate an understanding, acceptance and welcoming of diversity.
  • Maintain respect and positive communication.
  • Maintain confidentiality of client and staff information.
  • Maintain open, two-way communication with staff.
  • Accept suggestions and guidance from supervisor and other management staff.
  • Seek feedback on job performance and evaluate suggestions and guidance to incorporate in performance.
  • Commit to further training. Develop an individual training plan using program tools, as appropriate.
  • Communicate with supervisor regarding any needed changes or concerns with work schedule.
  • Adhere to agency procedures as a mandated child abuse reporter.
  • Regular attendance is a requirement of the position.
  • Ability to perform the job with or without reasonable accommodations.
  • Interact with the public, other staff and partners in a cooperative manner.

 

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

  • Experience with communications and community relations
  • Knowledge of computers, software programs and databases
  • Skilled in verbal and written communications
  • Skilled in problem solving and team work
  • Ability to maintain confidentiality of client and organizational information
  • Ability to work independently on multiple projects in a timely fashion
  • Ability to work with diverse people, organizations and situations
  • Ability to work a flexible schedule
  • Ability to meet insurance requirements and driving record, and pass a background check and drug screen

 

QUALIFICATION STANDARDS:

  • Minimum of a two-year degree in Human Related Services and two years related experience preferred.
  • A general understanding of the population served.

 

WORK ENVIRONMENT:

  • Responsibilities throughout Coos County
  • May lift items up to 50 lbs. with or without reasonable accommodations

 

OTHER:

  • License: Current Oregon Driver’s License is required
  • A good driving record is necessary
  • Reliable transportation for getting to work
  • If using personal vehicle for ORCCA duties proof of automobile liability insurance @100,000/300,000 liability limits and maintain such limits
  • Must be free from illegal drugs, may be subject to suspicion testing.
  • Must be able to pass the Criminal Background Check.
  • Regular attendance is a requirement of the position.

 

NOTE:  The specific statements reflected in each section of this position description are not intended to be all-conclusive, but rather the basic elements and criteria considered being necessary in order to satisfactorily perform the duties associated with the position.

Oregon Coast Community Action is an Equal Opportunity Employer.

Please inform Human Resources at 541-435-7090 or hr@orcca.us if you require an accommodation in order to participate in the application process. Apply online at: www.orcca.us